PRESS RELEASES

TruTriage Achieves Veracode Verified Standard Status

 

Achievement with Veracode Verified demonstrates commitment to produce secure software

Westminster, MD October 11, 2020 - TruTriage today announced that it participates in Veracode Verified, a program that validates a company’s secure software development processes. With approximately 43 percent of all breaches occurring as a result of a vulnerability at the application layer, software purchasers are demanding more insight into the security of the software they are buying.

 

When purchasing software, customers and prospects are demanding to understand how secure the software is. As part of Veracode Verified, TruTriage can now demonstrate through a seal and provide an attestation letter from an industry leader that the application has undergone security testing as part of the development practice. Additionally, participating in the program ensures that TruTriage software meets a high standard of application security, reducing risk for its customers.

 

Organizations that have had their secure development practice validated, and their application accepted into the Standard Tier, have demonstrated that the following security gates have been implemented into their software development practice:

  • Assesses first-party code with static analysis

  • Documents that the application does not allow Very High flaws in first-party code

  • Provides developers with remediation guidance when new flaws are introduced 

 

TruTriage offers a first-in-class Platform as a service (PaaS) 911 nurse triage software to enable 911 operators to deploy nurse triage into the call taking process. The platform allows organizations to realize the benefits of nurse triage in 911 at a fraction of the cost of deploying staff and resources into the 911 call center. 

 

“TruTriage is committed to delivering secure code to help organizations reduce the risk of a security breach. Companies that invest in secure coding processes and follow our protocol for a mature application security program are able to deliver more confidence to customers who deploy their software,” said Asha May, Director of Customer Engagement, Veracode. 

 

“At TruTriage, security of our platform is a priority and not an afterthought. Achieving Veracode Verified Standard status helps us prove this to our customers. We are providing software solutions for a mission critical industry and it is important to us to show our commitment to meeting security standards to support our customers operations,” said Ian Hamilton, CEO of TruTriage.

 

About TruTriage

TruTriage offers turn-key nurse triage services to 911 agencies that are interested in providing

alternatives to ambulance transport for low priority patient complaints. TruTriage provides

everything an agency needs to get started with 911 nurse triage from the software to the nurse

staffing and community partnerships making 911 nurse triage easy to implement. The TruTriage

solution can provide nurse triage and care coordination to populations at a fraction of the cost it

would take to implement a local 911 nurse triage solution. This solution improves patient care

options, saves patients time and money, keeps ambulances available for high acuity emergencies and ultimately improves the health of the community.

TruTriage partners with Uber Health to improve access to non-emergency medical transportation for eligible 911 callers

TOWSON, MD, May 21, 2020.

 

TruTriage, Inc. through its affiliated subsidiaries has partnered with Uber Health as the exclusive transport request platform available to TruTriage’s customers in the 911 marketplace. Organizations that deploy TruTriage solutions for 911 nurse triage can provide rides with Uber Health for 911 callers who require

non-emergency transport to alternative healthcare destinations.


Uber Health can provide time-bound and destination-specific information on rides if the nurse
determines that the caller is appropriate and the jurisdiction has deemed the caller eligible. The
caller is not required to have an Uber account and simply needs to have access to a phone to
receive updates on their ride. Rides with Uber Health should not be requested in emergency
situations.


“Developing this partnership with Uber Health is key to offering transportation alternatives to
patients who call 911 but do not require an ambulance,” says TruTriage Chief Executive Officer
Ian Hamilton. “The ability to provide non-emergency medical transportation that is cost-
effective enables us to better support communities with our 911 nurse triage services without
consuming ambulance transportation resources unnecessarily.”


“Many patients for whom transportation is a barrier to care call 911 when seeking non-
emergency and non-urgent medical care,” said Dan Trigub, Head of Uber Health. “In these
instances, Uber Health and TruTriage help underserved communities to access the care they
need without overwhelming emergency medical services and ambulance systems.”
Ultimately, this partnership with Uber Health will help improve access to and affordability of
care provided after a caller places a 911 call. Oftentimes callers utilize 911 to get to healthcare
resources when they do not have other means to do so. Partnering with Uber Health is a critical
way for TruTriage to help avoid unintentionally overburdening the 911 system with

non-emergency rides. This partnership looks to help improve health outcomes for communities by
providing access to transportation – a key social determinant of health.


About TruTriage
TruTriage offers turn-key nurse triage services to 911 agencies that are interested in providing
alternatives to ambulance transport for low priority patient complaints. TruTriage provides
everything an agency needs to get started with 911 nurse triage from the software to the nurse
staffing and community partnerships making 911 nurse triage easy to implement. The TruTriage
solution can provide nurse triage and care coordination to populations at a fraction of the cost it
would take to implement a local 911 nurse triage solution. This solution improves patient care
options, saves patients time and money, keeps ambulances available for high acuity emergencies
and ultimately improves the health of the community.
 

© 2020 TruTriage