Caller contacts 911 and is connected to a dispatcher
Dispatcher determines that the call is low acuity and clears for nurse triage
TruTriage nurse assesses the patient and directs the patient to the most appropriate level of care --
urgent care, home care, or emergency care if needed
To learn more about TruTriage's process, view the demo video.
TruTriage offers a HIPAA compliant, video-enabled remote 911 nurse triage solution. We provide a full-service solution to enable organizations to deliver nurse triage for low acuity 911 callers regardless of their resource capability.
TruTriage also offers our software as a Software as a Service based solution for customers who need a platform to run their own nurse triage program.
TruTriage supports communities through our COVID-19 help lines and has the ability to direct patients to non-traditional care sites such as testing sites, or converted convention centers.
TruTriage has partnered with UberHealth to provide rides to alternative care for patients without access to reliable transportation.